🚚Free Shipping on All Orders, Pan-India | 7-Day Easy Returns

Shipping policy

 

Last Updated: July 2026

Thank you for shopping with Furivio Pets. We are committed to ensuring that your order is processed, shipped, and delivered in a timely and secure manner. Please read this Shipping Policy carefully before placing an order.


1. Shipping Coverage

 

Furivio Pets currently ships only within India.
At this time, we do not offer international shipping. We may expand our shipping destinations in the future.


2. Shipping Charges

 

We offer Free Shipping on all orders across India.
There are no additional shipping charges unless otherwise stated during a promotional campaign or for specific products.


3. Order Processing

 

Orders are processed within 1–2 business days after successful order confirmation and payment verification.
Orders are processed during our regular business days, Monday through Saturday, excluding public holidays.
Orders placed on Sundays or public holidays will be processed on the next business day.


4. Estimated Delivery Time

 

Once your order has been dispatched, the estimated delivery time is 5–8 business days.
Delivery timelines are estimates and may vary depending on factors such as:

  • Delivery location

  • Courier partner operations

  • Weather conditions

  • Public holidays

  • Unforeseen logistical disruptions

While we make every effort to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.


5. Order Tracking

 

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
You may use the tracking details provided to monitor the progress of your shipment.


6. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible orders and serviceable locations within India.
Furivio Pets reserves the right to disable COD for certain products, locations, or orders based on operational or security considerations.


7. Shipping Address

 

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.
Furivio Pets shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.


8. Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather conditions

  • Government restrictions

  • Transportation disruptions

  • Public holidays

  • Courier service delays

In such situations, we appreciate your patience and understanding.


9. Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, incorrect address details, or inability to contact the recipient, the courier partner may attempt delivery again or return the shipment to us.
Additional verification or shipping arrangements may be required before a returned order can be dispatched again.


10. Damaged or Tampered Packages

If you receive a package that appears damaged, opened, or tampered with, please:

  • Do not discard the original packaging.

  • Take clear photographs of the package and the product.

  • Contact our customer support team within 24 hours of delivery.

Failure to report shipping damage within the specified timeframe may affect our ability to process your request.


11. Order Modifications

Requests to change the shipping address or contact details can only be accommodated before an order has been dispatched.
Once an order has been shipped, modifications are generally not possible.


12. Shipping Partners

To provide reliable nationwide delivery, Furivio Pets works with trusted third-party logistics and courier partners. The shipping carrier assigned to an order may vary depending on the destination and product availability.


13. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Furivio Pets

Owner: Huzaifa Thekedar

Email: huzaifathekedar786@gmail.com

Phone: +91 7877422429

Customer Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

Business Address:

Janglat Patela Road
Sadwara Amer Colony
Dungarpur – 314001
Rajasthan, India

 

Furivio Pets reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. Customers are encouraged to review this policy periodically before placing an order.